Information & Technology Services
Dale Nieswiadomy, Director
dnieswiadomy@co.livingston.ny.us
(585)243-7191
(585) 335-1731
Background on the Department
The Livingston County Data Processing Department was initiated in 1985. It started
by purchasing an IBM mainframe and three Wang minicomputers. The mainframe was
used generally for county wide processing (payroll, general ledger, accounts payable)
and the Wang systems for departmental functions (word processing).
Late in 1994 a recommendation was made to change all the equipment we had due
to the high cost of maintenance (the mainframe cost alone was upwards of $25,000
per year to maintain) and because it was too difficult to make changes as the
business of government changed. It was also getting more difficult to find staff
who understood the equipment.
At that point, the county started adopting IBM AS/400s as the central systems.
One was purchased for the Sheriff’s Department E-911 system and another
to replace the county mainframe. It took approximately 20 months to completely
convert the county mainframe systems to the AS/400. The total conversion was done
using in-house staff, 1 contract programmer and a conversion company for 1/5th
cost of an outside consulting firm.
In July of 1999, the department's name was changed to Information & Technology
Services.
What Information & Technology Services Does
Information & Technology Services is charged with supporting any and all computers
used in Livingston County Government Departments. If a project is contemplated
with a computer, the department is involved. Also, Information & Technology
Services is involved with all county communications systems including telephones,
microwaves and radios.
A major new addition to the department is an in-house training facility for Livingston
County staff. Because the county is getting so much more new computer equipment,
it would have cost a small fortune to train the end users. Currently, we offer
classes for Windows NT4®, the Microsoft Office Suite and Lotus Notes. Other
classes will be added as needed.
Major Departments Supported by Information & Technology Services
All county departments - payroll, general ledger, purchasing, accounts payable,
budgeting, telephone system, word processing, spreadsheets, calendaring/scheduling,
E-mail, law library software.
- Real Property Tax - Using a state supplied software package, the department
prints all tax bills, supporting reports, assessment rolls, and supports their
day-to-day functions.
- Board of Elections - registration and absentee voter tracking.
- Community Services - patient billing system
- Highway - snow and ice system
- Public Health - Hospice, CHHA, patient billing, clinic inventory, clinic billing
systems
- County Clerk - recorded document indexing and imaging, DBA’s, map system.
- Nursing Facilities - supporting a purchased package to help manage the facilities.
- Probation - case management, monetary tracking
- Records Management - record tracking system
- Sheriff’s Office - support computer-aided dispatch, records, & jail
inmate tracking system
- Treasurer’s Office - financials including back taxes
Information & Technology Services evaluates and recommends changes to existing
manual systems and any automated systems we already have. All county wide computer
hardware and software purchases must be approved by Information & Technology
Services.
The county has four in-house telephone PBX’s. Information & Technology
Services is responsible for all additions/changes/moves to the telephone system.
Most of these changes involve reprogramming of the phone switches.